Customers who do not wish to purchase a 12 month Software Maintenance & Support renewal and need tech support on a one-off basis. While this purchase does not include a software activation key or renew Software Maintenance and Support, our technicans can look at a variety of computer configuration topics. Our technicians have often resolved matters that are unrelated to Ham Radio Deluxe, but are causing performance problems with the personal computer (PC). Our technicians will connect to the customer's computer using a commercially available screen-sharing software called TeamViewer. This enables the technician to connect in a safe and secure way while enabling the customer to watch, manage the interaction, and learn during the process.
ATTENTION: This purchase assumes that a software license for Ham Radio Deluxe has already been purchased.