We are excited to let you know that HRD Software is making a move to a new software license server. This important newsletter explains how our customers will be affected by these changes.
WHAT are we changing?
We’ve been using a license management server that we wrote in-house in 2012. To better serve our customers, we’re migrating off that system to a commercial product.
WHY are we changing?
Our customer base has outgrown the current system. The new system will let us more reliably and efficiently serve our customers.
The new system will improve our customer experience by enabling self-service password reset and license key retrieval. You can retrieve a lost license key without opening a support ticket!
WHEN are we changing?
We are in the final phases of configuring the new system and making changes to our software. The full beta testing process began this week. We will likely make the move to the new system after the Dayton Hamvention.
HOW will this affect you? WHAT will you need to do?
This change will happen in phases as follows:
We need all customers to install the v6.6 release. There’s no charge. Regardless of when you made your purchase, or whether your Software Maintenance and Support has expired, you need to install this free upgrade.
There will be follow-up communications about this change, so stay tuned!
Please watch these newsletters for updates. Pass these updates along to your friends.
Newsletters will also be posted on our website's blog at:
Thank you es 73 de Mike, WA9PIE
HRD Software, LLC
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