Ham Radio Deluxe Software Maintenance & Support Renewal Without Media

I have used HRD software for more than a dozen years, i was a beta tester for Simon. I moved 2 1/2 years ago. I packed up my ham radio gear into storage for a year prior. Christmas week (2020), I reloaded the updated version of the software. hooked it up and most of it worked, however the New Yaesu rotor and interface did not want to be friends with the software/computer. The log book was having issues, both of which I could not solve. I contacted HRD service. Shortly Tim Contacted me, I opened my "TeamViewer" and gave him permission to work on the computer. In a reasonable period of time Tim had every one behaving them selves. Tim also answered questions about the WSJT-X software and a choice of interfaces. I am changing from the isolation transformer, direct hook up, that i built and used in the past. He also told me when I install the interface if I have any issues with it to call, and they will help.
I am quite happy with the service, Thank you
73

HRD exceeded all expectations I had for radio control software. The ease of use coupled with the support of HRD personnel makes this a perfect fit for any ham locking for computer control.

Well I have been using Ham Radio Deluxe for years now, Love this software. I would buy again. I started using HRD back when it used to be free. Then started with the paid versions later on. Still a great product. Use this almost daily, now in conjunction with other programs like WSJT-X for an example. They work together well.

A great software for controlling your radio.

The HRD software is what I expected from amateur radio software. Thanks for the great software !

all is ok and fine,

I know icom 7000 is old trx, but with hrd 5 i dont had that important bug. Now with hrd6 i  cant change the FILTERS via HRD. 

I hope this bug resolve soon, because im waiting many months ago for solution and for the moment im waiting..... HRD for me is the best software ,  but in the future i will give 5 stars if my big problem have solution. 

Great software, easily controls my radios ( IC7610 and K3), the logger is easy and works well and DM780 is excellent, shame you cant get the WSJT modes integrated but I understand why.
Drivers for new rigs are available quickly.
For the price it’s a steal

I appreciate the different aspects to this software which should appeal to many radio amateurs.

I like to control my rig through this application and enjoy the flexibility and options which are available when using the logbook.

I have only had this software for about 18 months and still discovering more of the features this product provides.

From a casual operator like my self to an DX Chaser or Contester this software fits the bill. Logging, syncing with QRZ and various online logbooks, DX Cluster, Rig Control, Rotor Control, Digital Modes, CW send & decoding, on and on and on. After configuring your station to work with the software clicking on a contact in the DX Cluster, Rig Control automatically takes you to the band & frequency, pull up the contact log and it finds the coordinates and logging info from QRZ, hit the rotor control and it points your beam into the correct heading automatically, enter any other info about the QSO then hit the log. Automatically syncs to online logbooks (LOTW/eQSL, etc.). Like shooting fish in the barrel :)
So many other features I have not tried yet and will in the future.

HRD is straight up the best package out there! Radio control, logging, Digital, Rotor control, ETC. I started off with HRD when Simon was developing the program. It was in development so it wasn't perfect but the concept and design were great. I searched around but found nothing like HRD. Since Mike(WA9PIE) and the team have taken over development of HRD it just keeps getting better. Updates for better performance and added support for new radios keep HRD growing . Excellent support (Shout out to Tim!) . Give HRD a try and you will like it.

HRD is vital for me keeping track of DXCC and sending my log to Clublog,Lotw,HRDlog,eQSL. With latest release it also support labelprinting in a better way , but more datafields is on my wishlist. Migrating away from access db is a prosess I'm looking forward to happend. In that prosess I wish QSO forwarding from one HRD to another could be done easier. I like HRD and I think it's only getting better.

I have used HRD since it was "shareware" and the group who purchased the software rights have done an excellent job fixing "bugs" in the original software and constantly upgrading and adding functions. I rarely need to actually touch any of my radios while operating. I use HRD with an Elecraft K3, an Icom Ic-7610, and an Icom IC-9700. There are still a few aspects where improvements could be made - like in the satellite tracking and doppler adjustments and the SSTV integration - but they are, understandably, prioritizing the work based upon requested over-all software functions. Only once have I needed to use their technical service assistance. They were able to find and fix the problem by accessing my computer remotely - painless!

Excellent offering, the best support anywhere. Can’t go wrong with HRD. 

Please try to update the " Online user manual" so it will reflect the actual changes to the last software.
More then that: Please do it ahead of the actual software realize.
I have a problem running the "Ground Control " software module according to the info in the "Satellite Tracking" section.
I am still waiting to the promised help.

I purchased the 1 year software maintenance and support and tried to use a seasonal discount, which didn't work. So I went ahead and purchased it anyway. A short time later a special showed up. I contacted HRD and was very pleased to get a refund of my excess payment. Thanks HRD.

I started using HRD in early 2008. I have lived through lack of support, lack of updates etc, then the company was sold. A new day dawned.  Since the sale it has become a first class piece of software for the Ham community. It is very seldom a week goes by that I do not discover a new feature or way of making my Ham life easier. Just a Great Product. 

I've been using the Log Book portion of HRD for 9 years with my IC-7600. I've built up a decent log over the years and no database crashes so far.

I also use the IP Server to allow radio setting to manipulate my amplifier using my own customer software.

Have had HRD for a number of years now and all throughout the experience has been very good. There has been a few minor glitches here or there but the Technical Support, I must say, is excellent. Turnaround time for inquiries is quite fast and always issues have been properly and professionally resolved. I would recommend HRD to anyone looking for this type of program.

I've been a user since the free days, and with all of the improvements, it's well worth the price of admission. I've always received timely help when needed, which has been rare.

I have been a user since 2014 and have seen  the steady improvements in a already great product. Recently they are working on a QSL labeling issue with me and others and the support has bred stellar !

I have been using HRD for years. It is my go to logging software. Wouldn't want to use anything else...

The improvements over the past few years are really noticeable. Any issues I have had they have been quickly resolved . I use it as my primary radio CAT interface to two rigs and all my logging plus all it’s supported digital modes. I have it interfaced to other programs as well.

The product is well design and easy to use. The service is prompt and the support staff take care to ensure that they understand the problem, you understand the solution and/or the resolution and are satisfied.

This program makes sending and receiving easy. While no program can decode 100% (G IN = G Out)
it comes close to it. Pre programed messages have no character limit!!

I've owned HRD for about 5 years, paying for support and upgrades every year. During this time I've seen the program improved steadily with upgrades and the quality and speed of support has improved tremendously. Ham Radio is a hobby; HRD is operated as a quality business. Two of my friends also own HRD and pay for the support and upgrade plan. They are satisfied as well. HRD has a HUGE number of features and supporting all of them must be a nightmare.

I've been using HRD exclusively since becoming more active again in ham radio about five years ago. I have requested and received excellent support from Tim and Ferry over that timeframe. Both are courteous, generous with their time (they truly want you to be happy with the result), and extremely knowledgeable. I'm a Mac guy at heart. But HRD has worked so well for me that I have no regrets using it.

When I first purchased the Ham Radio Deluxe Software, I was not sure if it would answer my needs. Now having used it for several years, I can say I am very happy with my initial purchase. As HRD went through a self-evaluation and rebuild, I decided to also for the next year after my purchase the Ham Radio Deluxe Software Maintenance & Support Renewal service. I have now done so EVERY YEAR since my purchase. With all of the GREAT fixes and upgrades they have brought to the solution, I am very please to continue to invest in their quest to make the software better year after year. And they have made it much better, and much more stable . People should be paid for work completed and for that reason, I will continue to invest the small sum every year to help HRD continue to make their product the it can be. Although next year I may simply take their multi-year option.

I therefore recommend to all of the HAM community that make use of the HRD solution to also continue to invest their small sum every year, so that we can ALL benefits from the awesome work these folks are doing. We are always stronger when we come together. Thank you to HRD for their on-going quest to make this HRD software, the best out there.

I am sincere when I say that the small amount I pay year after year for Ham Radio Deluxe Software Maintenance & Support Renewal is well worth it. I get a better product , new features that I enjoy, and they have brought so many fixes it fills pages worth. That alone is worth a small fee every year.

A a HAM I am frugal, but for me, I have gotten more than my money's worth by investing yearly in the Ham Radio Deluxe Software Maintenance & Support Renewal.

73
VE2...

Outstanding product and product support! It’s unfortunate how many people do not read directions today, however, if you read the directions and use this program as written it is absolutely outstanding! It’s the best amateur radio program I’ve ever used. I’ve been licensed since 1966.

A most amazing product. It does so much and is very stable. 

Good Product

I have had Ham Radio Deluxe (HRD) for about 18 months. It has several modules that make it very comprehensive. I first got the Rig Control module working with my Yaesu FT-991A Transceiver. It took a little work digging through manuals, but I got it working. I am still finding new aspects to Rig Control to use. I also have got it working noe with my ICOM IC-7610. Recently, I have put in time on the logging module. I have it working with LOTW, QRZ.com, eQSL, and HRDlog. I am accessing QRZ.com and two other databases for call sign lookups. I also have DX cluster working. I expect to get more adapt at using the logging module. I just started studying DM-780 which supports a lot of data modes. It does not do wsjt-x, but wsjt-x can interface with the logging module. Quite honestly, DM-780 not covering wsjt-x is a disappointment, but HRD will log contacts. The other two modules are rotor control and satellite tracking. I don’t expect to have a yogi beam antenna with rotor so I have not looked at this module. I have not investigated satellite amateur radio so that module has received no attention from me. Maybe I will look at satellite amateur radio down the road and implement that module then. The integration of modules appears to be good. If a module needs the same data as another that already has it, it will go to the module with it to get it. Indeed, integration is a strong point. Rig control integrates with a fairly large number of transceivers. The logging module is integrated with look up databases, do clusters, and internet based QSL systems. I did read trouble tickets about label printing for QSL cards. I elected to export an Excel file which I massaged as a source file to print 2” x 4” labels with both the QSL information and addresses. I send my QSL cards with SSAE to increase the likelihood of a return. I use various Excel formulas to massage data and mail merge to generate the labels and outgoing envelopes. Consequently, any weaknesses that HRD might have when printing address labels is a non-issue for me. I never pick up a pen to create QSL cards because I use the flexibility of an Excel exported file from the logging module.
In summary, HRD has a lot of power that I am growing into steadily. It does a lot of things and is integrated within its modules and with the wider ham world of computer and internet support systems for amateur radio. For this reason, I signed up for the yearly maintenance service. I look forward to getting new features introduced during the year.

I have used the software package for years and it does more than I expected. Have had only minor issues with configuration related to hardware and not the software. It has performed for me very well.

Customer support was great, had very fast response to my issue!

In my opinion the best control software available.

It just works. And when it comes down to it, little else matters. Fiddling with free programs or the one that came in the box with the radio then to be disappointing time wasters. HRD will handle the settings, the logging and digital sound card comms to a long list of modes. It's my go-to.

I used FlDigi for almost 10 years.
HRD was just a backup.
My interest turned to "working the birds"
and SSTV. FlDigi did not support either so
I switched to HRD.
It works good for all I want it to do.

The Best radio control and log book I have used. Started with DXbase in the early 90"s. Have used HRD starting 2013 with FT-857D, FT1000MP-MARK-V and now IC-7300. Automatic logbook backup is very nice. I have not had to call support. But I will continue to support You and your Team. Thank You
Regards/73
AC9DZ/Brian

When I turn on my Ham rig I always turn on my computer and start Ham Radio Deluxe. The log book part is worth the price alone. Being able to look up the call of other Hams is wonderful and works super fast. The satellite program work great with my Kenwood 2000. I have used the program to communicate with many satellites and even  talked to the space station. The digital programs psk and others work seamlessly. The Morse code programs are top notch. I have only had to use Ham Radio Deluxe support a couple of time over the many years I have had the program. I must say the customer support was the best I have ever experienced.

I love this program and highly recommend it to all Hams. Ham Radio is not complete without Ham Radio Deluxe. 

KC8BHB
Don Gephart

HRD S/W is value for your money. I wouldn't normally pay a subscription fee for S/W, eg., M/S Office Suite, but for HRD S/W I will because I believe in it and I have it "deployed" over 3 different radio manufacturers and even though the initial set up was a bit problematic over a ICOM, YAESU, and ELECRAFT, THE HRD help line/support folks walked me through the process. Now I can pick any of the 3 radios I want to use for RTTY and PSK31.

I have used HRD since 2014. In that time, I have not found a better product or support. I would strongly recommend it to any hams!

I have been an HRD user for probably the last 10 or so years, and I have seen nothing but a slope of continued improvement in all aspects of the software. I like having nearly all the features I need in one convenient package that automatically shares info between the elements (log file automatically reads PC time and CAT control of the radio, for example, while checking the logbook for previous contacts if any and doing a lookup of the other station if HRD has an internet connection - very handy!).

As a new Ham Radio Operator. Ham radio Deluxe help me out greatly. It helps a new ham understand a lot of things in the hobbie.I thank you for providing such a great program.
73,
Mike WA1PW

I do not use all the features of this program but what I do use work great, are intuitive to use and provides the results I am looking for. In my mind a good value for what I need.

Per me mio modesto parere e il miglio programma che esiste al mondo .

complimenti continuate cosi'

73 de iz7qfn op salvatore

Does a lot. The learning curve is a bit higher than normal, but worth the effort.

I found the software easy to use and connecting to me equipment quickly. It is the best software out there for any radio operator.

I have used HRD for many years. Yes, I started back when it was free - then and now I couldn't understand how someone could possibly put out a product such as this, support it, improve it and have an actual life. Now that HRD is a for-profit business I am still wondering how they do it all. So many facets to this software! Support is great. It is better than many software applications I supported over my years as an IT Systems Engineer and definitely a small fraction of the cost. Hams generally can see value when it is presented to them. HRD is a high value item to every shack. Yes, there are competitors that would be the topic of comparison to HRD. Subjective though at best. I believe that HRD is the only "everything in a box" set of applications. $50.00 a year for continuing support. That equates to about 13.5 cents per day, 96 cents a week or $4.17 per month. A bargain indeed... a choice piece of software indeed. Look at the offering here on the HRD site. You can test drive the application too. Four bucks a month... the initial cost is nothing in comparison with what you receive... give it a whirl!

Seems to work quite well

Best Purchase Ever